Coachfully
About the Project
Coachfully is an all-in-one SAAS platform built to streamline virtual consultations for coaches, consultants, and clients. With timezone-independent scheduling, integrated Stripe payments, and built-in Whereby video conferencing, it enables a frictionless end-to-end experience—from booking to meeting—anywhere in the world
The Challenges
- Timezone Complexity: Clients and consultants often faced scheduling confusion due to varying global timezones.
- Payment Integration: Secure and smooth financial transactions were essential to maintain trust and reduce friction.
- Video Consultation Workflow: Users needed to switch between platforms for meetings, creating disruptions in the flow.
- Usability Standards: The platform had to compete with user-friendly interfaces of popular consultation marketplaces.
Our Approach
We designed Coachfully with a global-first mindset, ensuring simplicity, automation, and integration at every step:
Localization Engine: Built a time-conversion engine that synchronizes bookings across different timezones without requiring manual input.
Full Integration Stack: Implemented native integrations with Stripe for payments and Whereby for real-time video sessions.
Streamlined UI/UX: Focused on a clean, intuitive interface that mirrors the professionalism and simplicity of top-tier freelance and consultation platforms.
Web Development
Consultation Management Dashboard:
Consultants can create session types, manage bookings, view schedules, and track upcoming calls in a calendar interface.
Built timezone normalization into all scheduling views using the user’s browser time.
Client Booking Interface:
Mobile-friendly, responsive calendar for real-time slot availability in the client’s local timezone.
Confirmation pages include session details and video meeting links.
Stripe Payment Integration:
Set up Stripe for session-based payments with support for automated receipts, refund workflows, and payout scheduling to consultants.
Admin Panel:
Centralized control for managing users, sessions, payments, and technical logs (e.g., failed payments, session no-shows).
Mobile Development
Responsive Experience:
The mobile version mirrors all core booking and video functions of the web platform for on-the-go access.
One-Tap Booking and Join:
Users can view session availability, confirm a time slot, and access the Whereby link—all from a mobile device.
Push Notification-Ready:
Designed with future integration in mind for native mobile notifications for upcoming sessions and payment updates.
Cross-Timezone Alerts:
Local reminders and confirmation pages are synced with the user’s device timezone, ensuring clarity and reducing missed appointments.
Key Features
Timezone-Independent Scheduling:
Real-time conversion ensures both parties see accurate booking times.
Stripe Integration:
Handles secure, fast payments with support for invoices, refunds, and split payouts.
Whereby Video Conferencing:
Embedded session links eliminate the need for third-party apps.
Session Types & Packages:
Consultants can create fixed-duration sessions, recurring packages, or group consultations.
User Dashboard:
Separate dashboards for clients and consultants to manage sessions, payments, and communication.
Session History & Management:
Complete session logs for clients and providers, including time, duration, and payment details.
Confirmation Emails & Receipts:
Automated email confirmations and receipts for transparency and professionalism.
Modern UI/UX:
Clean design with a minimal learning curve, supporting both first-time and experienced users.
Results & Impact
Coachfully has successfully positioned itself as a modern solution for virtual consultations by:
Eliminating Friction: A seamless experience from scheduling to payment to video meeting.
Boosting Global Access: Removing timezone confusion widened access for international users.
Improving User Satisfaction: Clean interface and smooth workflows resulted in higher engagement and fewer drop-offs.
Building Trust: Integrated payments and confirmation flows increased platform credibility among consultants and clients.
Coachfully now empowers professionals to manage their consulting businesses with efficiency, confidence, and global reach—all in one place.
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